SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
pris 12 ans pour znfant 10 ans fin mais tres bien
Pants are super. Not synthetics that is very important. Pleasant to the body. My son is tight on this a little big ordered. The length of normal for height 128 ordered 140 came with a margin but since there are cuffs at the bottom sits super. Nowhere does not press free. You can not be afraid to take your sizes. Delivery fast 11 days. I will order other colors definitely.
The parcel to Moscow was about three weeks. I ordered my son 9 years old to grow 150 cm. Approached perfectly, there is a small stock for growth. For a year should be enough. Thank you
Perfect! was delivered very fast. The quality is good. Thank you! I'm very satisfied!
can't complain, is of top quality
amazing , thank you!
Size 130 for boy of 7 years. Fast delivery. Good quality, neatly finished
Pants are excellent, the material is dense cotton, in the photo MCH 12 years, height 145 cm, 29 kg, there is a stock in length. They reached the Ulyanovsk region in about 2 weeks.
Well received and well packaged. Matches the description. The 130 goes well to my son of 1m25, 6 years 1/2 and 23 kg. Yellow has dark blue stripes, and gray black stripes. The cord is good for tightening the waist, and is not just decorative. I had already bought 2 before for my other son. The quality is excellent for the price. When washing, no problem of discoloration. On the other hand, need to iron a little, the fabric creases when washing. I recommend it.
Omg just beautiful
well costs every single cent i paid. fine and cool
the material and overall quality of is nice, thanks!
Panties of good quality, at a height of 122 cm ordered a size of 140, sat on a figure with a margin
The items are in great condition. I'm really satisfied with the product!
Super pants. Three times ordered different colors. The height of 140 cm is great. The fabric is pleasant. Sewing good.
Красивые, яркие как апельсин штаны. Ткань очень приятная. Пошиты аккуратно. На рост 140 самое то.
Thank you dear store.
nice one
made a nice deal ordering this , can totally recommend
lovely one
Excellent shtanka, the size approached, the child is happy! Qualitatively sewn, in some places, strings stick out, but this generally does not affect anything. In general, we are satisfied and recommend others! Thank you!
Delivery fast 10 days to Amsterdam Netherlands. The color is bright. The fabric is thin. Not for winter.
Fast shipping and nice trouser as per the description
I'm really glad I managed to get Striped Sport Pants for Boys online with such a prompt delivery and on such a low price
Fast shipment. Quality is better than what I was expecting. Size is a little big, but that is not a problem. Sure recommend