SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With or without any discount, Newborn's Cute Animals Romper is a top quality must-have
Description exact. The set is good, the fabric is cotton and a little elastane
Soft, dense fabric, HB) fast delivery)
perfeito eu amei
That is a really good price for Newborn's Cute Animals Romper. Glad I found this store.
Perfect! Loved, excellent quality and not even took a month to arrive… Super recommend
The product is exactly as the description! Loved! Arrived very fast.
Very nice box pack. Fine Fabric
Excellent quality, good finish, arrived within the deadline.
Cool suit, fairly dense fabric, good buttons. I took the size of 24 m. The child to wear a 86 and in the hands and legs there is a stock, and the length of the trunk is almost no stock.
The product is exactly what is in the picture. Super well stitched, with a very good. Am delighted! Thanks for the great service.
Product beautiful, good quality. Size match the description.
Zamovlennya came to the Slovak River for the city. Shvi is real, all reviews are given a photo. From the Siri romper there is an unpretentious smell, Ale I think you can feel the whole thing good.
Holaaaa beautiful cotton teddy bear the quality is very nice the size I ordered 12 months for a baby 10 kilos 7 months and fits well a little loose, however it seems to be very adjustable I haven't washed it yet to find out whether or not it crapped, I hope not, I arrive in a month in Chile
Good material
Very beautiful! Arrived well packed and protected. Thanks!
Chic overall, I take this for the second time. Very good quality. Composition cotton 100%. Seams are all inside, neat. Rivets are plastic, everyone works. The pattern is partially applied directly to the fabric (eyes and nose of the bear), partly as a thermal sticker (white muzzle of the bear) The parcel came in 3 weeks
Very beautiful. Great quality. Delighted with the product received. Arrived ahead of time. Super recommend.
good quality of my new . i was a bit worried but it's fine.
It's already my second order in this store. Thanks again!
Met all my expectations, thanks!
Loved, fabric very good, just thought it would be bigger, more gave right in my baby 8 months
Product accurate to the description, arrived well packed and in great condition. Definitely recommend both item and shop.
It takes less than 2 weeks to arrive in chile but it takes a month to my home (mainly due to late chile post). Cute, matching the description, it's thin cotton to wear a cloudy day or some more clothes down. The size doesn't fit much since I bought for more than 18 months and in the photo I put a colloky brand body (chile) size 12 to 18 months and the length is more or Anyway it is very nice and recommended.
The product is beautiful and wonderful. High quality! Arrived to Brazil with only 27 days.