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Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(42 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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A good shirt. for a son is free and on a husband in the butt))) Well, for a photo I think. I advise you to buy!
Замовляла рубашку ку на хлопчику 2роки , якість Супер, матеріал теж. Дуже гарно виглядає!!! Рекомендую! Я в Захваті!
I won for coins, the store changed the boy's shirt to a dress for the girl. Thank you so much!
отлично! доставка очень быстро "Новой почтой" в Украину! запакован товар был очень хорошо! цвет соответствует картинке! размер соответствует размерам продавца! швы ровные и аккуратные! ткань - 100% хлопок, мягкая и приятная ткань на ощупь! мы довольны! спасибо! рекомендую товар и продавца!!!
Nice shirt. Asked the store to change the size for 3-4 years. Fabric of good quality, natural. The lines are even. I'm happy with the purchase. Thank you!
Saraf is beautiful, the fabric is light, when washing does not shed. Daughter is 3 years old.
A grade
The quality is good, pleasant to the touch. Comes in zippak, pretty fast. Naturally everything is crumpled, you need to iron, steam.
Ótimo custo benefício
Very nice only small downside is Sons that mi exceeds but a blow of worries it should do I did not have this problem with the girl dress thank you
I ordered family bows for myself, husband and daughter. At me the usual size 46, plus came puziko (5 months. Pregnancy), the husband has a size of 48 (slightly freer than his usual shirts, in which he goes to work, but they are straight on the figure, this more free-fitting. The daughter has a height of 95 cm (2.8g). I fit perfectly, my husband and daughter, I think, too, will do. The sarafans have a lining, do not shine through. By the next summer, I will order a little shirt))
The order came very quickly (7 days). Everything corresponds to the description. The size approached, took their usual size. All clothes are packed in neat and pleasant bags with a zipper. The fabric is pleasant, the quality of tailoring is excellent. For a family holiday is suitable. The style of clothes is a little rustic. I recommend the store!
Exceptional!
Everything is perfect, the material is superb and all the outfits correspond perfectly to the photos, it's exactly the same, I'm really very satisfied with my purchases! I will recommend for sure! And the delivery was fast!
Delivery fast!! To the touch is perceived as cotton. On Rus. 44, took XL immediately say it to me was very large took this size specially,. It was completely in itself and in connection with a large cut along the Shiren made wings on the straps and planned, as well as the smell in front of the blind side. so that the neckline looks neat, they are also remade in the form of intensive assemblies and in places fixed. After the change, an excellent summer option turned out, I completely arranged.
<2en> as in product images. No defects. The store was interested, the cargo was fast.
The shirt is excellent, cotton, dense, asked the store to change the size for 6-7 years, changed. Very satisfied with the purchase and the store! Definitely recommend to buy!
amazing quality, will be ordering more! Thank you!
Great experience! I give you all the stars for shipping so fast from shipping payment, a very well-kept packaging with your bubble paper plus another hermetic plastic to cover the shirt and not be damaged, very good fabric and very good shopping I will repeat 100% thank you very much!
It's okay! I liked it! There are no complaints about quality! Thank you!
Very cute, recommend!
Barnaul in 15 days. Ordered immediately a set of three things: a men's shirt, a women's dress, a dress for a girl for 1 year. The quality of clothing is good. After fitting, I will make additional photos and complement the review.
Everything is super, the quality is excellent, the delivery is super fast! In size, everything has come up!
Very nice shirt! Stitched qualitatively, all lines are even, the fabric is cotton to the touch, it looks like a very light, thin jeans. It came quickly.
Delivery about two weeks to the Post Office. Packed in postal bag. The dimensional grid is correct. Quality is good, everything corresponds to reality and description. I recommend everyone to buy