SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice. The stitching is wonderful and the shape is beautiful Comes two pieces according to the picture Communicate with the store is excellent He arrived quickly. I strongly recommend it.
I ordered a hacky suit first, then after a few days I thought striped. And both came at almost one time. About a week the delivery came out. Very beautiful sets. True, my mistake is that I ordered 90 size. The child wears 86, thought there would be norms. it turned out to be great. Well, I'll sew it. Well, for the next year I think I can wear it as T-shirts and shorts, and in this as a dress and under it panties in color)) in general class, we are satisfied) store send in day or next day after order
overall quality is outstanding!
This is seemingly one of the best, if not the leading offers of thissort I have ever had the delight to use. I feel it is a good acquisition. It arrived above what was it was predicted and saved me a lot of hassle, since I needed it without delay. I was incredibly surprised with the customer service. I appreciate itself, have not got sight of any points tobe annoyed about. absolutely recommend.
взяла для годовалого ребёнка в подарок, но он подошёл и на 5 летнюю дочь, как топ очень красивый комплект! цвет глубокий. ткань отличная. доставка была быстрой. надеюсь не забуду выложить фото с нужной моделью
Excellent dress, child 1,7 size came up perfectly!
love this item, everything as described, thx
Отправили 14.06 получила 29.06 через meest. Соответствует описанию, очень приятное на ощупь и лёгкое.
Good quality, fast delivery, recommend!
Very good quality. Fast delivery after 7 days U me. Dress Live is with sztywniejszego material, not zwiewna, but material high quality.
The goods came very quickly!
up to my expectations. looks cool
super mignon
arrived safe and sound. looks great.
Cheapest Sleeveless Baby Girl's Dress online i guess. i must say the quality is more than decent, so the purchase was a great one
overly excited about receiving it!
For a long time I liked this kit. She took for her daughter, height 74 cm. I took the size 80. Everything is fine, only the blouse is wide, although my daughter is not thin, it will be necessary as-it will harden. Quality is super. I took at a discount of 333 rubles. I'm delighted!!!
Good service, nice store and fast delivery. Recommend!
On height 82 cm size 80 just. Just falling off his shoulders. Surprisingly, the dress came complete with panties. Very beautiful, light, well sewn
Хлопок, отличный костюмчик. На ребёнка 1 год 4 месяца подошёл, чуть чуть большеват, но так лучше.
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
Thanks to the store for offering on sale
Unreal suit! Fabric natural! In size! Very satisfied with the quality) does not look at its money) the fabric is dense and breathable) the heat is the most) the shoulders will cover)
Very nice! Very happy with the purchase
awesome , i recommend!