SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From はっそう tou cha party はやかっ up to. ふだん bottle sweaty and also with the M size m size ゅうした to attack. Some おおきかっ was. Thank you.
Size is perfect for parameters 86-70-88. Panties are comfortable.
Отличные, удобные. Уже выручили, теперь можно не переживать, что прокладка протечет. По материалу похожи на купальник, немного шуршат, если трогать специально. Мне нравятся, красивые и со своей задачей справились. Стирать легко. Очень довольна)
Well received! The panties are compliant, each in a nice zipped bag! No communication with the store but it's perfect, thank you. The protective area is very high in acanr, and on the whole back, I would post an opinion after use.
They're great. Even with a big flow, no leakage (wears pdt 9h). Take your size. Nice finish. I will recommend it!
Took for the first time, very satisfied. The size is 2 sizes bigger than usual.
Excellent. Sewn well, with their task cope
Average shipping time, high quality product! Recommended!
They have arrived quite quickly and are exactly as described.
Panties are good. I liked it. But my wife took it. Although they sit perfectly on it. I think that the panties are excellent. But if you are not a woman, you still need to consult a lady for whom you take. Otherwise, I'm going to have a bad siege. What does she want?
really good
Product is very accurate. Real model, right size, correct color. Very comfortable to wear, walking and cycling. Suction force also very good.
Arrived today in Italy, after one month. Not the I still try, now I will next month, but look well sewn and good material. Are slightly less thick other pairs I bought and holding 10 hours at night, therefore I have reason to think that they are suitable for prolonged use of maximum 5-6 hours for one cycle medium-Abundant as my (but I will have to do the test, maybe last pure more days more flow).
Order arrived in 2 weeks (fast). Panties effective at 100% no leakage even over a long duration (9h) comfortable. I highly recommend
Good quality. Soft and comfy. Totally recommend it.
Perfect! Used and already washed several times! I recommend
I’m extremely happy with this product. Holds a medium flow overnifht
Excellent
Size correctly received very quickly, good absorption I am delighted