SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered Baby's Colorful Rompers 8 Pcs Set with a nice discount, can't be happier!
Quality of is OK! Thank you very much!
Simply Perfect fabric good
Are sewn, beautiful colors but found little to 6 months
I love them! The fabric is 100% cotton, the stitches are great and the colors are very pretty.
They is very cute and cheap.
Muitooo beautiful. Loved and less than 1 month to deliver in Salvador, Bahia. Well packed. The quality is very good. Stretch well and deforms. Sure, will ask others.
really really awesome. my 2nd purchase here actually
excellent quality and fast shipping
Lovely product, beautiful design! I love it! Arrived pretty quickly. I am very satisfied.
Um mais lindo que o outro, estampas e cores maravilhosas, tecido de boa qualidade e bom acabamento!! Super recomendo, chegou tudo direitinho
Loved each piece, material very good, very soft, arrived very quickly in Brazil. 'M passionate, highly recommend.
Beautiful, fast delivery.
Idêntico to photo
just wait and see, you won't be disappointed :-) quality of just super!
Great stuff. Thank you, very satisfied. 100% cotton, very pleasant to the touch. Buttons are iron, let's see what will happen after a couple of washings. To Israel arrived in 9 days, super fast shipment and delivery. Everything is perfect, all the drawings are as in the order. Under the embroidery, an additional fabric, I hope it does not fall off after washing. The order is very satisfied. Size 12 months rather suitable for 6-7 months
Son hermosos! Muy buena tela, 100% algodón. Me llegó rápido a Perú y es tal como la descripción. Muy recomendados. Pedí talla 9 meses y es como para 6-7 meses si tu bebé es gordito.
Am delighted with the quality and beauty of these bodys bought size 12 months and they are great Will Super serve my baby 1 year and 7 months, scared of arrive mini put up more are very long. Loved Too measured and gave 44 cm length. Buy without fear the quality is 10 and really are 100% cotton❤ Thanks to the great product
Product exactly as described! Thank you very much!
my second order in this store :) thanks for great service! is amazing!
My product received, thank you.
Super! THANK YOU VERY MUCH! It is perfect!
For Baby's Colorful Rompers 8 Pcs Set, discount isnt't even necessary. The price is already more than fair for the quality provided
i guess it's the cheapest price for Baby's Colorful Rompers 8 Pcs Set i've ever seen. good job!
my colleague is so comfy with Baby's Colorful Rompers 8 Pcs Set! This is the most fabulous offer ever! me and my groupmate would recommend this purchase. It was shipped so fast, the prognosed delivery was over later and it came more promptly than in ten days after purchasing it! really thankful with the obtainment and with the customer service. And this deal, outstripped the expectations for thecost.