SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything is good! Thank you!
The dress is good, on the height of 120, we took pp 10, it's on the height of 150, the girl I have a push so it's good for her, but, Skirts with rings under the dress she most times, came with a little marriage, but I think with the store we will decide, delivery is fast, I advise the seller, the parcel was was was
It took me some time to compare Girls Laced Princess Party Dress with other similar offers, but now I'm completely sure I made a great deal.
On the daughter of 10 years, the growth of 146 took the size of 14. on top of a small birochka 170.to the floor cm three does not get it and it with with
Dress Super
The seller offers the best value for money, thanks!
Ordered 21.02 came 16.03 delivery is normal, to Dr managed))) the dress is good, without marriage. The only moment of lightning sticks. A child with a height of 116 to the floor is not enough centimeter three. The daughter wanted straight to half the length. On the dress tag is a 130
my roommate is so comfy with Girls Laced Princess Party Dress! This is the most amazing thing ever! I would recommend this deal. It was delivered so fast, the evaluated delivery was twelve days later and it came more promptly than in seven days after placing an order! insanely glad with the acquisition and with the customer service. And this asset, topped our expectations for theprice.
I'm really glad I managed to get Girls Laced Princess Party Dress online with such a prompt delivery and on such a low price
Like it a lot. Quality is excellent. Packed well. Recommend
quite a high quality for such a humble price
my new is exactly what I expected!
excellent, looks stylish, fast delivery. thanks!!!!
Buying from this store was a good choice. price is pretty low yet the quality is amazing
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
Beautiful, store recommend.
everything's fine
Probably the cheapest Girls Laced Princess Party Dress available in online store
Fast enough delivery, about 17 days to Kurgan! A beautiful concert dress, lush, no skirt is required. Took the size for 8 years height 140, my daughter only turned 7 height 123, the dress in the butt only-toltko. The dress was pleasant, high-quality, very soft.
thanks, is amazing!
The dress is exactly like in the photo the only thing not so lush in the photo is clearly dressed and so 5 out of 5
The dress came up for 11 years height 146-150 cm, took the size 12, on the tag height 160.on a thin girl of course will be excellent. We are well, but we can lose weight.
All as in the description, but need potibubnik, delivery 10 days
a decent quality for the price