SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddies Kloset (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieskloset.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
on sale is something! i'm happy i managed to make such an awesome deal
Спасибо огромное продавцу!!! Тёплый, яркий, нарядный, аккуратный костюм в садик!!!! У дочке рост 1,03см. Для неё костюмчик не большой, ходить год в садик спокойно сможет.
Thanks for !
The costume really liked, at a height of 124 cm approached as it should, took to school, delivery fast, thank you
Very soft suit, pleasant to the touch
While I put 5 stars. I liked the suit. Tan is pleasant, soft. Let's see how it will behave in sock. At our height 104 took 4t (on a 110 suit it is written). In my sitting well, just right. No stock. It came to Len. OBL in 11 days only, although the parcel did not peel off at all.
probably one of the best deals i made. thanks to the store!
I really liked the suit, very warm. The only little hole, but not critical. Delivery to Voronezh week.
The costume really liked. with the store did not opted. The order came quickly.
Delighted, very good set. I recommend. The fabric, the size, all perfect.
can surely recommend
дошло за 15дней, продавец очень общительный, были какие-то проблемы с сайтом Али, выдавал будто не выслано. все отлично, как на фото, ребенок 3гола 100см, худенькая, юбка в самый раз, кофта с запасом. непропорционально оказалось. но юбка кажется в резинки по начало тугая, но растянулась со временем, теплый комплект, в осень самый раз.тканб очень приятная на ощупь.
Hermosooo dress, for my three-year-old daughter I chose size 4 and it fits very well
such a low priced Girl's Geometric Pattern Warm Cardigan and Skirts Set is nothing but a bargain. got my mail in a really short time, no troubles
really really awesome. my 2nd purchase here actually
a great one, thx!
Delivered in a week. The quality is excellent. For 2 years, the size of 2 T came up perfectly.
very beautiful just as the photo, thanks
Great quality! Soft material!
As for my Girl's Geometric Pattern Warm Cardigan and Skirts Set review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely
Super
I ordered 2 sets of gray perfect, but here's the second defective, the picture turned out to be on the back side (((I will contact the store to exchange for another jacket.) Then I'll add a tip on how it ended. In general, I recommend the product, the quality is good and the delivery is fast.
Beautiful, good quality, just like the description
Very nice , good quality. Thank you very much!
modest price, top quality!